Sold wine over the phone, including outbound telesales during holiday campaigns and club signups. The hospitality concierge resume sample demonstrates all the top ways to convince a hiring manager of potential job success. Provided residents with information about attractions, services, and activities in or outside the property. Greeted residents upon arrival and departure on a daily basis. Summary : A results-oriented professional, with extensive experience in customer service and management. While typical duties vary based on the level of service provided and type of employer, certain duties are common and mentioned on the Lead Concierge Resume as – receiving and welcoming guests on arrival, providing the needed assistance and information, suggesting activities and services provided by the facility, arranging events and travel arrangements for the guests; providing personalized services as … The above resume objective doesn’t indicate the applicant’s qualifications or skills, which gives the employer no way to know what value they would bring to the company. Leasing Agent - One year of property management experience or high-end retail experience required. Lead Concierge resumes, templates and samples. First Name. Please provide a type of job or location to search! Hiring employers prefer those demonstrating the following skills – aptitude in resolving issues; a polite and confident nature, professional approach; multilingual skills; lots of patience and knowledge of reservation software; strong communication skills; and knowledge of local areas and tourist spots. Made sure each unit file has a release of liability form for accepting packages, etc. Managed front office inventory cross-referencing all daily charges against physical inventory on a daily basis. This is one of the hundreds of Co founder resumes available on our site for free. Skills : Microsoft PowerPoint, Leadership. Promoted to Lead Concierge shortly after employment began at three-star, 177 room hotel. Use these resumes as templates to get help creating the best Co founder resume. Objective : Seeking a position within a company that will assist in enhancing skills as continue through education. Provided prospective residents and families with tours and community information. A hiring manager looking for a Concierge is looking for an individual adept in multitasking and customer service. Accomplished all front desk tasks such as, answering phones and forwarding them to the right coordinator, making copies, filing, printing, organizing and sorting incoming and outgoing mail. Proven experience in a progressively responsible position including Customer service and project management in a healthcare environment in … Example 2 ‘To obtain a customer service position with a company, which will require me to … For best results, keep the overall structure and organization of this outline, then customize it with the job duties and requirements specific to your open position. Forgot password? Use our Career Test Report to get your career on track and keep it there. Get hired. 1 Resort Lifestyle Communities Lead concierge jobs, including salaries, reviews, and other job information posted anonymously by Resort Lifestyle Communities Lead concierge employees. Supported sales team, greeting guests, processing orders, scheduling trade visits, occasionally hosting tours & tastings. Lead Concierge Resume Summary : A Lead Concierge with more than 10 years' experience in the concierge arena exhibiting proficient public relations, oral and written communication skills. Summary : Strong research and analytical skills Technical Proficenices: Microsoft Office, MAC OS and iOS, CRM, and iMIS Strong attention to detail; able to multi-task and priotize Strong communication, interpersonal, and presentation skills. Apply to Concierge, Call Center Representative, Join the Sps Team! Sign in to create your job alert for Lead Concierge jobs in Bartlett, TN. Ensured that all shifts have proper coverage of staff at all times. Use our Job Description Tool to sort through over 13,000 other Job Titles and Careers. Assist residents with immediate needs such as lockouts, directions and dining recommendations. Delivered for home owners, and notify home owners for pickup. Assisted Executive Director in developing and monitoring staff. An articulate communicator and thrive in a highly challenged and deadline driven environment. Enhanced residents experience by facilitating use of building amenities and booking reservations. Used professional telephone etiquette in handling resident requests. Personalized writing help for you. Love this resume? Welcomed and introduced visitors to program. Organized special functions as directed by management. Love your job. High School Diploma or equivalent; Associates Degree Preferred. Ensured the safety of residents and property by monitoring all life safety alarms and following proper life safety policies and procedures. Save time applying to future jobs. Speaking several languages, IT literacy and discretion are also highly valued at this job. Include the Skills section after experience. Created inventory tracking sheet, daily checklists, guest menus, tasting collateral, and system for charging and tracking tasting fees. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences. You might, however, be tapped by management for recommendations on scheduling, workplace improvements, or whom to hire, fire, promote or reassign. Received, stored and disbursed residents' packages. Researched and coordinated acquisition of images for monthly features. Summary : To acquire a position in an administrative field in an atmosphere that is challenging and that has the potential for growth opportunities. Unlimited download, print, or email on all Lead Concierge resumes. Find Resort Lifestyle Communities Lead concierge jobs on Glassdoor. Abile to multitask while maintaining close attention to detail. Concierge resume Mom Finds Time For Career And Family With Virtual Job. Director, Official New York City Visitor Centers, MS Office, Outlook, Opera and online research. Opened the Metropolitan, currently at Park Place. Use our Job Search Tool to sort through over 2 million real jobs. Ensured that all necessary equipment is maintained properly with sufficient stock for day to day operations. Hired and trained staff on all tours and attractions, pricing and upselling. Presented property and provided amenities in a positive light to prospective residents. User Experience Designer, Software Trainer, Executive Recruiter and more! Created/coordinated staffing schedules, ensured round the clock coverage and was on- call to resolve any issues. Objective : Recent graduate with 3 years' experience working in customer service. Answered customer questions in a professional and customer oriented manner. Corrected charges for phone calls, mini-bar use, laundry, parking and other incidentals, when necessary, in … Edited and sequenced images for publication as picture stories and photo essays. Managed day to day operations for all NYC Information Centers and kiosks. actual responsibilities of a concierge will vary depending on where they work Maintained and stocked work area on a regular basis. Provided detailed tour information to guests, scheduling their reservation, recommending additional wineries and restaurants, addressing guest requests, concerns, and complaints in an efficient and courteous way. Associate of Arts General coursework towards BFA. This concierge job description sample provides the perfect format for a posting that will attract the best candidates to your company. While typical duties vary based on the level of service provided and type of employer, certain duties are common and mentioned on the Lead Concierge Resume as – receiving and welcoming guests on arrival, providing the needed assistance and information, suggesting activities and services provided by the facility, arranging events and travel arrangements for the guests; providing personalized services as needed; taking reservations made through phone; hiring and training concierges, and supervising the work of other employees. Greystar. Put together agendas for the Concierge team meetings. Greeted visitors and families with a warm friendly smile and provided them with information and answers about our community. Objective : To obtain a satisfying position with a vibrant and dynamic organization that will allow to fully engage both creativity and excellent organizational skills. Responsible foranticipating and accommodating guests' needs. Password Show. Build Your Own Now. Learned complex projector presentation for guests tours, and monitored multiple screens of winery surveillance cameras. That means it … Oversaw concierge staff of five, including training, scheduling, delegation of duties Manages the administration of the concierge desk. A concierge provides a variety of services to guests. When listing skills on your concierge supervisor resume, remember always to be honest about your level of ability. Sign in. Hotel concierge training, fair housing certification, and strong conflict resolution experience preferred. Assisted in keeping the front of the community tidy and clean and made sure snacks and beverages were always available. Create custom resume with the best resume builder on the market. Skills : Excellent organizational and communication . A concierge provides guests with information about locations and services outside of the hotel. Created monthly team schedules using Excel. Provide polite and effective service to a luxury condominium by anticipating residents needs. Typically, concierges work in hotels, but they may also work in clubs, restaurants, and other venues. Bachelor’s Degree Required; Master’s Degree strongly preferred. Proficient in P.O.S systems micros. The resume begins with a well-written summary statement that provides an overview of the candidate’s potential value to a company. Please avoid restating the information on your resume, and open and close the letter with strong statements. Generated 35% of upsells for entire hotel. Made reservations for taxi service or other forms of transportation when requested. Email. Created diverse itineraries for NYC visitors, from weekenders to full stay. Able to think creatively and quickly to mitigate and resolve issues as they arise. Seasoned and detailed oriented professional with extensive knowledge in Travel and Tourism. Responded to resident emergencies according to established protocol. Lead Concierge - Two years of hotel or residential concierge experience and one year of management experience required. Procured all rights and clearances to celebrity portraiture, stock and lifestyle images. Leading the opening of new property and establishing operating procedures. This is a real resume for a Co founder in Mahwah, New Jersey with experience working for such companies as Cayman Concierge, Chintheche Inn, Wilderness Safaris. Looking to work in a fast-paced work environment where can help other thrive. Acted as personal concierge to VIP and Owner VIP clients. Search online hundreds of resume samples and examples with job type, location or a combination of the two. Your duties likely include overseeing the day-to-day duties of employees you’re assigned to lead even if you’re also tasked with similar duties. Also Concierge Jobs. Thursday, November 21, 2019. Updated records, make the monthly schedule, order supplies, send faxes. Addressed resident concerns and issues in accordance with the company's customer service standards. Took ownership of all appropriately loaned keys to vendors, contractors, realtors, and guests. Solid team contributor with excellent interpersonal and leadership skills, superior knowledge to coordinate and manage activities, strong ability to quickly grasp complex tasks. Reports to General Manager and/or Lead Concierge any resident or guest dissatisfaction Follows safety procedures and maintains a safe and working environment within the immediate working area Assists with training of valet service/ runner staff, as needed Password Show. Remember, your resume needs to impress the hiring manager enough so you get the interview. Concierge Resume Objective. Successfully facilitating overall lobby operations. Professional Summary. Hilton Head Island, SC 29925. Job description and duties for Concierge. Skills : Manager, Sales , Receptionist , Excellent Customer Care. Trained new hires and mentored other associates. Completed shift reports, checklist, and walk-thru. Provided guests with NYC information, recommendations and services. Be sure to include job specific skills. Zip Code * Upload or Build a Resume ... We are now accepting applications for a Lead Concierge who will deliver a first-class customer service experience to our residents and their guests. Ability to access, analyze and interpret complex information required to oversee day to day operations. Posted: (5 days ago) Job Requirements: 'Good Feet, Eyesight, and a Trim Figure' – The Atlantic. Concierge Resume Examples & Samples. LEAD CONCIERGE. Responsible for working with the Addison community to arrange volunteer events, as well as organizing all holiday events for team members. sections for certifications, accomplishments, skills, summaries and more to help you create your free resume. While formal education is not mandatory, knowledge of conducting various activities and extensive experience working in large hotels will be beneficial. Maintained a professional environment by providing exceptional guest services. Ordered products for each department of the spa as needed. © 2020, Bold Limited. Create an account to get recommended jobs that match your resume and apply to multiple jobs in seconds! 100+ Free Professional Resume Examples and Templates . Confirmed all winery reservations with guests two days prior to visit, and processed credit card. Resolved problems and complaints that residents may have. Forgot password? December 3 Full time On-site Send this job to a friend. Supervised and trained all concierge staff. Lead Concierge Resume Example Resume Score: 80%. Skills : POS, Customer Service, Microsoft Office, Microsoft Word, Concierge. Skills : Customer Service, Retail, Administrative, Merchandising, Management, Typing 65+ WPM. Pre-Written Examples. Acknowleded and greeted all residents and guests with utmost courtesy and urgency. Service focused and passionate, with strong verbal and written communication skills. Salary estimates are based on 3,756 salaries submitted anonymously to Glassdoor by Lead Concierge employees. Produced photo shoots for various sections including travel trends and entertainment. Skills : Customer Service, Customer Relations. This free concierge cover letter sample includes numerous details that can be found in any well-written letter. Offered new visual perspectives, image assistance and photo expertise. Received and acknowledged reservation requests, cancellations and modifications. Skills : Microsoft Office, Customer Service, Teamwork, Communications, Hospitality. As a lead, you’re being introduced to management. Summary : Highly-energetic and proactive hotel concierge offering 5+ years of concierge experience in a hotel, looking to obtain a position that is conducive to growth in both responsibility and personal endeavors. A resume builder is the easiest way to build a Lead Concierge resume. As such, it is not owned by us, and it is the user who retains ownership over such content. Skills : Computer literate in Microsoft Word Excel. Created work orders for the building, and monitored security system for resident and staff safety. Answered emails and inbound phone calls . They may book services for guests, such as transportation and activities. Assisted Human Resources in the Hiring Process, and trained new employees for  department. ) job Requirements: 'Good Feet, Eyesight, and other forms of transportation when.... With 3 years ' experience working in customer service standards for home owners for.... 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